"Using the BMC Alignability for Service Desk Express solution,
DANONE was able to deploy BMC Service Desk
Express Suite in only six months to six countries.
Without it, we would have spent up to one year
developing the IT service support concept
and a further eight months rolling it out.
"The bottom line is DANONE reduced the
deployment time from 18 months to six
months - a 66 percent time saving - and,
at the same time, mitigated against risk."
Dr Michael Kollig
North, Central and Eastern Europe