Service Management Events Calendar 2006


The following events are recommended in 2006 for organizations that are planning to improve their service management processes and that are interested in learning more about the Alignability® Process Model.

Dates

Details

Event

December 12 - 15




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HP Software Universe 2006
Austria Center Vienna
Vienna
Austria

Recommended session:
HP OpenView Service Desk +
Alignability Process Model =
ITIL Out of the Box?

How the CobiT Maturity Model was used to measure process quality before and after an Alignability® implementation.
by Marc Gumbold of ITC GmbH
Friday, Dec. 15th at 9:00am

Visit the Q-Pex booth to review the entire solution with the people from Q-Pex and Service Management Partners.

December 5 & 6






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itSMF Germany Conference 2006
Stabilität und Dynamik

Kultur- & Kongresszentrum Liederhalle
Stuttgart
Germany

Recommended session:
ITIL "Out of the Box"  -  welcher
COBIT-Reifegrad ist möglich?

by Marc Gumbold of ITC GmbH
and Kai Widua of ITC GmbH
Wednesday, Dec. 6th at 2:45pm

November 14

OpenView User Meeting
Schlosshotel Bad Wilhelmshöhe
Kassel
Germany

Recommended session:
Customer Report by ITC GmbH

November 13 - 15

itSMF UK Conference 2006
Theory into Practice

Hilton Birmingham Metropole
Birmingham
United Kingdom

Recommended session:
ITIL & Higher Education
(by invitation only)
Wednesday, November 15th.
For more information, please send an email to info@alignability.com.

Visit the Partners in IT stand to review the entire solution with the people from Partners in IT, Westbury and Service Management Partners.

October 24









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Do HP OpenView Service Desk and Alignability deliver ITIL
out-of-the-box?

HP Customer Connection Webinar by Wolfgang Zimmermann
and Christoph Nieswand
of ITC Helvetia GmbH
Language: German
from 10:00am until 11:00am CET

For registration, please send an
email to ITC Helvetia GmbH.

October 12

ITIL Quickstart
Strandvejen 102E
2900  Hellerup
Denmark
at 9:00am

For registration, please send an
email to Leif Arne Brandsæter.

October 5

IT Governance
Hewlett Packard
Orteliuslaan 1000
3528 BD  Utrecht
Netherlands

Recommended session:
Alignment by the Book
by Cornelis A. Winkler Prins
partner at SMP
at 3:30pm

For registration, please send an
email to Jaap Brinkman.

September 18 - 23

itSMF USA Conference & Expo
Salt Palace Convention Center
Salt Lake City, Utah
U.S.A.

Recommended sessions:
Practical Experiences Implementing Problem Management
by Barry Vornbrock (independent)
and Ted Marks of Pepperweed
Tuesday, Sept. 19th at 11:10am

Getting a Handle on Financial Management for IT Services
by Margo Fullilove
of Siemens Business Services
Wednesday, Sept. 20th at 10:50pm

September 17 - 21

HP Technology Forum 2006
George R. Brown Convention Center
Houston, Texas
U.S.A.

Recommended sessions:
Service Level Management: Changing the way business views IT
by Jay Long, Forsythe
Tuesday, Sept. 19th at 8:00am

Safety Tips for ITIL Service Support
by Mike Tainter, Forsythe
Wednesday, Sept. 20th at 11:00am

August 24
September 7

CMDB and Change
Sørkedalsveien 6
Oslo
Norway

For registration, please send an
email to Leif Arne Brandsæter.

August 22

ITIL in Practice
Sørkedalsveien 6
Oslo
Norway

For registration, please send an
email to Leif Arne Brandsæter.

June 19 - 23

HP Software Forum 2006
Miami Beach
Florida
U.S.A.

Recommended sessions:
Changing the Way Business Perceives IT
by Michael Tainter of Forsythe
and Jay Long of Forsythe
Tuesday, June 20th at 10:45am

Leveraging Service Desk's Open Architecture
by David Schnorr of Kroll Ontrack
and Gavin Bromfield of Pepperweed
Wednesday, June 21st at 2:00pm

Building Value with the Peregrine Product Portfolio
by Thomas Reinsel of Pepperweed
and Craig MacDonald of HP
and Alex Ryals of Pepperweed
Thursday, June 22nd at 1:30pm

May 17

ITIL in 30 days?
A challenge or a dream?

Sofitel Luxembourg
Plateau de Kirchberg
Luxembourg

For registration, please send an
email to HP-CTG-Event@CTG.com.

April 25 - 27

The Helpdesk & IT Support Show
National Hall
Olympia, London
United Kingdom

February 27 - March 1

HP Software Forum 2006 Asia Pacific
Sydney Hilton
Sidney
Australia

January 18





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ITSM Guru House -
Succeeded with Discipline and Roadmap

Sheraton Taipei
Taiwan

Recommended session:
10 Years of Service Management
by Cornelis A. Winkler Prins
partner at SMP
at 1:30pm