Dates
Details
Event
November 30 -
December 3
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HP Software Universe
The Congress Center
Hotel Auditorium
Madrid
Spain
Recommended session:
Implementing the Super Service Desk
by Mark Christie
Director and Founder of ioko
Thursday, December 2nd at 9:00am
November 9 - 10
OpenView Regional Forum
Hilton Alexandria Mark Center
Alexandria, Virginia
U.S.A.
Recommended session:
A Day in the Life of a "Compliant" IT Organization
by Greg Downer of Pepperweed
Wednesday, November 10th at 2:15pm
November 8 - 10
itSMF UK Annual Conference
Hilton Metropole Hotel
Brighton
United Kingdom
Recommended session:
Moments of Truth
by Peter Wheatcroft of Partners in IT
and Carole Ratcliffe of Alliance & Leicester
Monday, November 8th at 3:15pm
November 4 - 5
COBIT User Convention
Crowne Plaza O'Hare
Rosemont, Illinois
U.S.A.
October 7, 8 & 21
ITIL Best Practice Seminar
Presented by Syscom A/S
Hosted by Hewlett-Packard
October 7 at 8:30am
Engholm Parkvej 8
3450 Allerød
Denmark
October 8 at 8:30am
Sønderhøj 9
8260 Viby J.
Denmark
October 21 at 8:30am
Engholm Parkvej 8
3450 Allerød
Denmark
For registration, please send an
email to jt@syscomworld.com
October 24 - 25
ITGI's First International
IT Leadership Symposium -
Demonstrating the Value of IT
in the 21st Century
Radisson Edwardian Heathrow Hotel
London
England
September 27 -
October 2
ITSM: Beyond the Foundation,
Building the Future
Long Beach Convention Center
Long Beach, California
U.S.A.
Recommended sessions:
Alignability Process Model Simulation
by Pepperweed
Sunday, September 26th at 8am
and again at 1pm
Service Management in 30 Days -
3 Case Studies
by Frederieke Winkler Prins of SMP
Tuesday, September 28th at 11am
September 27
Sarbanes-Oxley:
A Focus on IT Controls
Hyatt Regency O'Hare
9300 West Bryn Mawr Avenue
Rosemont, Illinois
U.S.A.
August 2 - 4
itSMF Australia
2004 National Conference
Grand Hyatt
Melbourne
Australia
June 14 - 18
HP Software Forum
Palais des Congres
Montreal, Quebec
Canada
Recommended session:
Cutting Costs and Chaos:
Transitioning Towards an Integrated IT Service Management
by Uwe Aicheler of Hewlett-Packard
and Philip King of Roche
Wednesday, June 16th at 2:30pm
May 25 - 27
ITIL Forum 2004
Golden Tulip Hotel
Lisse
Netherlands
May 9 - 12
HP Software
Business Perspectives 2004
Grand Hotel Dino
Lago Maggiore
Italy
April 27 - 29
The Helpdesk & IT Support Show
National Hall
Olympia, London
United Kingdom
Recommended sessions:
Tuesday, April 27th at 2pm
Peter Wheatcroft of Partners in IT examines the implications of making the transition to a service culture
on the people and the processes.
Wednesday, April 28th at 10:30am
Noel Ambrose of Partners in IT offers an insight to the ITIL experience.
April 26 - 29
ITIL Forum 2004
Kurfürstlichen Schloss
Mainz
Germany
April 20
Best Practices
in IT Service Management
't Spant
Bussum
Netherlands
April 17 - 21
Help Desk Institute
2004 Annual Conference
Gaylord Palms Resort
Orlando, Florida
U.S.A.
March 24 - 25
Norwegian Annual Conference
We can work it out: ITIL aligns IT with Business!
Holmenkollen Park Hotel
Oslo
Norway
February 5
Sailing with ITIL in a Sea of Strategies
The Moat House
Stoke-On-Trent
United Kingdom
February 2 - 7
IT Service Management Forum,
USA Government,
Conference & Expo
JW Marriott Hotel
Pennsylvania Avenue
Washington, DC
U.S.A.
