Service Management Events Calendar 2003


The following events were recommended in 2003 for organizations that were planning to improve their service management processes.

Dates

Details

Event

December 7 - 11

HP C3 Outfitters '03
J.W. Marriott Desert Ridge Resort and Spa
Phoenix, Arizona
U.S.A.

Recommended session:
ITIL, ITSM and Lord of the Rings
by Ken Wendle, Hewlett-Packard
Wednesday, December 10th
at 1:30pm and again at 2:30pm

November 27

Get IT Under Control
Motifact Press Conference
Hotel Sofitel Brussels Airport
Diegem, Belgium

(by invitation only)

November 12 - 14




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HP Software Universe 2003
Congress Centrum Hamburg
Hamburg, Germany

Recommended sessions:
Managing Complexity in a Matrix Business
by Gordon Lovell-Read of Siemens
Wednesday, November 12 at 14:45

Service Management in 30 days
3 Case Studies

by Cornelis A. Winkler Prins of SMP
and Geoff Evans of Partners in IT
Thursday, November 13 at 09:00

November 10 - 12

itSMF Conference 2003
Hilton Metropole
Brighton, United Kingdom

Recommended session:
Building Real Business Cases for Service Management
by Peter Wheatcroft of Partners in IT
Tuesday, November 11 at 11:15