Alignability® - BMC Alignability for Service Desk Express

BMC Service Desk Express

BMC Service Desk Express is a browser-based IT service management application suite. The preconfigured database that is provided with the BMC Alignability for Service Desk Express, Service Support product ensures that customers get the most out of BMC Service Desk Express.

With the Alignability® configuration, Service Desk Express is optimally configured for organizations that have mature IT service management process requirements (e.g. in the areas of Service Level Management and/or Release Management).

The work instructions within the Alignability® Process Model explain in detail how the functionality of this tool is to be used when completing the different steps of the procedures.

The BMC Alignability for Service Desk Express product was released on October 09, 2007. For more details about the BMC Service Desk Express product suite, please visit its product page at the www.bmc.com web site.